Returns and Service Issues

All products sold on Icelane.com are new and non-refurbished. Exchanges and returns on damaged and malfunctioning items are accepted by mail within 30 business days of receipt of purchase. Merchandise returned after 30 business days will be refunded in the form of an online credit. Please be aware that all products returned are subject to a thorough inspection by one of our technicians.

Refund Policy

Unfortunately, at this time all fully functioning and non-damaged items returned, incur a 15% restocking fee.

PLEASE NOTE: We do not refund shipping and handling charges.

For additional questions regarding Icelane.com’s return policy please contact us by going to www.icelane.com/contact.